Make Sure Everyone on Your Team Sees Learning as Part of Their Job

As an executive coach, I speak regularly at corporate leadership development programs. During discussions, participants often confess the real reason they’re in the room, and it’s rarely “to grow and learn.” Time and again, the reasons include: they are checking a box on their development plan, their manager told them to come, or they’ve been told that their participation will increase the chance of a promotion.
The reality is that most people are not set up to take advantage of development opportunities. Many organizations view learning as something extra, something to fit in on top of the regular work. But to create a culture that encourages employee growth, managers need to make learning an expectation — not an option.
Learning helps people keep a broad perspective. When we feel expert at something, sociologists have shown, the earned dogmatism effect sets in, causing us to be more close-minded and to disregard new ideas and perspectives. For managers, suggesting that team members go to a training or take an online course isn’t enough; for many professionals, that’s just more work on their plates. Instead, managers need to encourage continual learning with supportive behaviors that, in turn, will shape their company culture.
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