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Posted on December 18, 2019 by admin

How to Cure Your Dread of Public Speaking

Zachary Scott/Getty Images Public speaking is so stressful for so many people that it is routinely used as a stress manipulation in psychological studies. Tell undergrads they have 10 minutes to prepare a speech that will be evaluated by experts, and their levels of the stress hormone cortisol shoot through the roof. Yet success in many Read More

Posted on December 18, 2019 by admin

How to Advance in Your Career When Your Boss Won’t Help

Andrew Lichtenstein/Getty Images I recently moderated a panel at a conference and asked the group of successful executives to describe someone who has been instrumental in their careers. Two panelists eagerly jumped in with stories of bosses who had mentored, encouraged, and opened doors for them. Then, hesitantly at first, the last person shared a Read More

Posted on December 5, 2019 by admin

AI’s Next Great Challenge: Understanding the Nuances of Language

Illustration by James Yang Language is a uniquely human capability and the manifestation of our intelligence. But through AI — specifically natural language processing (NLP) — we are providing machines with language capabilities, opening up a new realm of possibilities for how we’ll work with them. Today you can walk into a darkened living room Read More

Posted on November 21, 2019 by admin

How Smart Speakers Are Poised to Reinvent the Travel Industry

HBR Staff/Victor Cardoner/Getty Images Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Now, when guests want to order room service or housekeeping, they can simply ask Alexa, the voice of their disembodied personal concierge. Travelers with an Alexa device at home can Read More

Posted on November 21, 2019 by admin

6 Steps to Make Your Strategic Plan Really Strategic

Alicia Llop/Getty Images Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan? I have one such document in front of me as I write this. It starts with a “vision” statement, moves Read More

Posted on November 21, 2019 by admin

Why Even AI-Powered Factories Will Have Jobs for Humans

Yagi Studio/Getty Images It was going to be the factory of the future. Dubbed the “Alien Dreadnought,” Tesla’s new manufacturing facility in Fremont, California, was designed to be fully automated — no humans need apply. If all went well, AI-powered robots would enable the company to achieve a weekly production of 5,000 Model 3 electric Read More

Posted on September 17, 2019 by admin

Why Great Success Can Bring Out the Worst Parts of Our Personalities

ses/Getty Images By any measure, Elon Musk is exceptionally successful. Having cofounded and sold PayPal, he quickly moved on to launching a range of ventures with world-changing aspirations for how we generate energy, transport ourselves and our goods, interface with machines, and explore our solar system. These ventures are unified in their vision — really Read More

Posted on September 17, 2019 by admin

How to Tell Your Team That Organizational Change Is Coming

pm images/Getty Images From time to time, every leader has to deliver news that is hard for employees to hear. Even when businesses are doing well, organizational and structural change is to be expected, and acquisitions, reorganizations, or policy changes can affect people’s jobs in ways that create feelings of fear, anger, or sorrow. Each employee Read More

Posted on September 17, 2019 by admin

The Risks and Benefits of Using AI to Detect Crime

Patrick George/Getty Images Companies are using AI to prevent and detect everything from routine employee theft to insider trading. Many banks and large corporations employ artificial intelligence to detect and prevent fraud and money laundering. Social media companies use machine learning to block illicit content such as child pornography. Businesses are constantly experimenting with new Read More

Posted on September 17, 2019 by admin

What the Best Nonprofits Know About Strategy

William Andrew/Getty Images After years of working in tech startups, which strive to transform underdog status into competitive advantage, I dove into the nonprofit world. The contrast was striking: Too few nonprofits use the advantages of their nonprofit status. In doing so, they miss out on a huge opportunity. The nonprofit model has a strategic edge beyond tax Read More

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